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Hosting location is the first thing worth confirming directly, in writing, rather than assumed. Where is student and financial data physically stored, and does that location bring specific regulatory obligations with it? A school should ask this plainly of any vendor rather than accepting a general answer about "secure cloud infrastructure," which describes almost every provider on the market and tells a procurement team nothing distinctive.

None of these five questions guarantees a good outcome on their own, but a vendor unwilling or unable to answer any of them plainly before a contract is signed is worth treating as a warning sign, whatever the rest of the proposal looks like.

A centralised school management information system fixes the core problem: Helping Learning Thrive one source of truth. When every school in the trust works in the same platform, attendance, admissions and reporting follow a shared structure. Trust leaders can see figures across all sites without emailing round for the latest workbook, and central teams stop rekeying the same data three times.

Start with administrative workload. A good MIS should cut duplicate data entry, automate attendance registers and bring reporting into one place. Ask each provider to show how many clicks a routine task takes, because that number adds up across a full term. Time-poor office staff feel the difference between a system that fits their day and one that fights it.

Learn more at Compass Canteen.

Spreadsheets are where many multi-academy trusts start, and for a single form entry they can just about cope. Run several schools from them and the cracks show quickly. Versions multiply, formulas break, and no one is quite sure which file is current. For a trust accountable to governors, the Department for Education and parents, that is a real risk rather than a minor annoyance.